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Frequently Asked Questions
As a member, what do I get?
Membership grants you 365-day access to our complete WordPress theme collection, any and all new themes & plugins, all updates, and friendly one-on-one email support.
What happens if I cancel?
The themes are yours, even if your membership expires or is cancelled. You will however lose access to downloads, future updates, new themes, or support.
What is your refund policy?
We offer a 14-day, no-questions-asked refund for all WordPress themes purchased. If you are not satisfied with any of our products, let us know so we can make it right.
Why do you have annual licenses?
Selling products that power your site is not a position we take lightly. It’s an ongoing commitment to continuously enhance, improve and refactor each product.
How much does it cost to renew?
Annual memberships will renew at the current price. If you joined during our introductory pricing, then your renewals are also completed at that price.
Have more questions?
We have answers! Click here to drop us a line and a member of our team will get back to you as soon as humanly possible.